It covers both. We stand behind our builds with a minimum 1-Year Base Warranty that protects you against defects in both hardware components and assembly workmanship. All warranty diagnostics and labor are handled directly by our certified technicians at our Greater Montreal Area (Laval) facility, ensuring swift and reliable local support. For customers seeking long-term peace of mind, we recommend our 3-Year Extended Warranty option. This premium tier includes "Advanced Replacement" privileges, meaning if a critical part fails, we ship the replacement directly to you before receiving the defective unit, significantly minimizing your system downtime.
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To Our Fellow Canadians
At PCCZONE, we're incredibly proud of our Canadian roots and have been dedicated to supporting our local economy since 2005. Our mission extends far beyond providing custom computers; we're deeply committed to employing local Canadian talent.
Unlike many large U.S. operators who may use robotic warehouses and keep their high-paying jobs abroad, every position at PCCZONE—from our developers and sales technicians to our shipping clerks and graphic designers—is based right here in Canada.
We differentiate ourselves from larger U.S.-operated companies by ensuring all of our core positions remain within Canada. Whether it's management or assembling your custom PC, you can be assured that Canadian workers are at the helm.
This commitment has helped us build a strong reputation over the years, having supplied thousands of computer systems nationwide. We can't thank you enough for your excitement and interest in our work! However, we want to give you a heads-up that the PC building landscape is shifting. Between new tariff regulations and AI-related hardware shortages, securing top-tier components has become more complex. As a dedicated Canadian builder, we promise to keep you informed every step of the way through regular updates via our secure ticket system.
Thank you for your continued support.
When you choose PCCZONE, you're making a positive choice to support local talent and employment right here at home.
