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Process and Shipping

  1. Do you offer financing for your custom computers? At this time, we do not offer third-party financing plans. We process all transactions securely utilizing established, trusted payment gateways, including Interac Online, PayPal, Visa, and MasterCard. By deliberately eliminating the administrative overhead and premium merchant fees associated with third-party consumer financing ...
  2. Does PCCZONE.CA ship internationally? No. PCCZONE ships exclusively to residential, commercial, and institutional addresses within Canada. To ensure the highest level of logistical quality control, secure transit, and prompt delivery, all custom configurations are dispatched directly from our centralized Greater Montreal Area (Laval) engineering facility using ...
  3. What is the average waiting time for custom PC orders? Our standard targeted production cycle for custom system integration is typically 7 to 10 business days. This timeline commences immediately upon secure payment verification. Because every custom configuration undergoes meticulous manual assembly and comprehensive hardware stress-testing at our Greater Montreal Area (Laval) ...
  4. Some options are marked "Backorder." How long will I wait? Do not hesitate to place your order. If a component is actively listed within our PC Builder platform, it is a current-generation part that we restock frequently—often daily—through our established supply chains. Crucially, complete custom PC orders receive strict priority inventory allocation at our Greater Montreal Area ...
  5. I don't want to order online. Can I place an order at your offices? No. Our Greater Montreal Area headquarters operates strictly as a centralized engineering, testing, and secure logistics facility, and is not configured for walk-in retail sales or in-person order placements. All custom configurations must be processed securely through our online PC Builder platform. However, to accommodate our ...
  6. Which shipping companies do you use? We partner exclusively with top-tier logistics network FedEx and UPS for all nationwide deliveries. To guarantee the structural integrity and safety of your high-value investment during transit to any Canadian province, every custom configuration is dispatched from our Greater Montreal Area headquarters utilizing specialized ...
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