Privacy and Cookie Policy
At Cnergy Computer Technologies Inc., we value the trust you place in us. This policy explains how we collect, use, and protect your information across our website (pcczone.ca), mobile applications, and in-store interactions. By using our services, you agree to the terms described in this policy.
1. Information We Collect
To provide a seamless shopping experience, we may collect the following information:
- Identity Data: Name and contact details (including email address).
- Demographic Data: Postcode, preferences, and interests.
- Engagement Data: Information from customer surveys, feedback, or promotional offers.
- Technical Data: Cookies and tracking identifiers (see the Cookie List below).
2. How We Use Your Information
We use the data we collect to understand your needs and improve our services, specifically for:
- Order Fulfillment: Internal record keeping and processing transactions.
- Service Improvements: Enhancing our products, website functionality, and user experience.
- Communications: Sending updates or promotional offers that may interest you. You can opt out at any time.
- Personalization: Customizing our website according to your interests and shopping history.
3. Security
We are committed to data integrity. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
4. How We Use Cookies
Cookies are small files placed on your device that help us analyze web traffic and allow our website to respond to you as an individual. They help us monitor which pages you find useful and which you do not.
A cookie does not give us access to your computer or any information beyond what you choose to share. While most browsers accept cookies by default, you can usually modify your settings to decline them; however, this may prevent you from taking full advantage of the website.
5. Third-Party Links
Our website may contain links to external sites. Once you leave our domain, please note that we do not have control over those websites. We recommend reviewing the privacy statements of any third-party site you visit.
6. Managing Your Personal Information
You have control over your data:
- Marketing Preferences: You can choose to restrict direct marketing by clicking the designated box on our forms or by contacting us directly.
- Data Sharing: We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
- Access & Corrections: You may request a copy of the personal information we hold about you or request corrections to any inaccuracies by emailing us.
7. Cookie Inventory
The table below lists the primary cookies we collect and their purpose.
| Cookie Name | Purpose |
|---|---|
| FORM_KEY | Security: Prevents forged requests (CSRF protection). |
| PHPSESSID | Session: Maintains your active session on the server. |
| GUEST-VIEW | Orders: Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | Cart: Links to your cart and viewing history. |
| STORE / TRANSLATION | Preferences: Remembers your language and store view. |
| CACHE (Multiple) | Performance: Facilitates faster page loading (includes CACHE-SESSID, CACHE-STORAGE, etc.). |
| USER_ALLOWED_SAVE_COOKIE | Compliance: Records if you have allowed the use of cookies. |
You can opt out of targeted advertising via the Digital Advertising Alliance of Canada.
8. Contact Us
If you have questions regarding this policy or wish to access your data, please contact us at:
Cnergy Computer Technologies Inc.
Attn: Privacy Officer
2997 Boul. le Corbusier #216, Laval, QC H7L 3M3
Re: Privacy Policy and Cookie Notice
Alternatively, you can send us a message directly via our contact form.